Identify, Create and
Distribute
Every member of an
organisation has
knowledge that can
improve business
performance. Yet the
greatest gains arise
when all of these
separate pieces are
consolidated and acted
upon across the entire
organisation.
CONDUCTeR™ allows users to share the knowledge of competitors, customers, partners and their own staff, in order to greatly increasing its wealth.
Competitor Management
- Repository for
competitor information;
both financial and word
of mouth
- Capture details of
lost business, identify
trends across products
and target these areas
during the next period
- Industry comparisons
allows alignment of
competitor products vs.
own
- Assists identification
of opportunities and
threats
- Auto reminders on lost
business opportunities
- Accumulate
collaborative
information by stealth
Customer Management
- Holds full-feature
database against all
existing customers and
prospects
- Multidimensional
consolidation
- Timeline performance
- Sales analysis of the
customer at detailed
level
- Hold CRM information
on the customer
Empowered
Collaboration
- Structured repository
for collaborative
information
- Proactively
distribute key
information to ‘need to
know’ community
- Document repository
- Full text search on
stored and cached
content
- Online collaboration
rooms allow knowledge
pooling
- Knowledge is not
lost when employees leave
- Build and share
lessons learned
- Audit trail on
system changes and
interactions
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